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FAQ

About generics
 
Products and legality

  • What medications do you sell?
  • What does Generic stand for?
  • Why does the name printed on the pill differ from the branded one?
  • Why does the shape of the pill differ from that of the branded one?
  • What is the difference between Soft and Regular tabs?
  • What is the package like?
  • Will you be offering other products in the future?

Ordering, payments and order processing

  • What happens when I submit my order?
  • What credit cards do you accept?
  • When will my credit card be charged?
  • What is your privacy policy?
  • What is your cancellation policy?
  • Do you have any age restriction?

Shipping

  • How do you ship orders?
  • Do you ship Internationally?
  • What if my order is delayed at customs?
  • What am I to do if the package is damaged when I receive it or if it is missing?


Q: What medications do you sell?
A: Please review the section entitled products in your browser, a full list of medications are available there, some medications are considered controlled substances, the law requires that before these medicines can be dispensed that you undergo a physical exam, this means we cannot sell them online. Such medicines include Valium, Lorazepam, Ativan, Diazepam, Clonazepam, Klonopin and others.

Q: What does Generic stand for?
A: Generic means using a different name for the same ingredients. The contents of the pills are absolutely the same in our generic version and the branded analogue.

Q: Why does the name printed on the pill differ from the branded one?
A: The name you see printed on the pill in the active ingredient used here. The contents of the generic pills are absolutely the same as those of the branded versions. The difference is in the name only. The manufacturers of generic drugs cannot use the brand names on their pharmaceuticals as that would be the breach of copyright while using the well known ingredients is absolutely legal.

Q: Why does the shape of the pill differ from that of the branded one?
A: The shapes differ for exactly the same reason as listed in the question above. The shape of the pill is the intellectual property of the manufacturer and reproducing it will qualify as the breach of copyright as well.

Q: What is the difference between Soft and Regular tabs?
A: The difference lays in the speed of action (Soft tabs act faster than the Regular ones) and in the zone of absorption. Soft tabs dissolve under the tongue that allows you to take alcohol or eat fatty foods prior to the sexual intercourse, with regular tabs drinking is strongly not recommended.

Q: What is the package like?
A: The pills come in one or more blister packs containing 10 pills each. All orders under 60 pills are shipped in one package. Large orders can be split in 2 packs and come in 2 separate envelopes. The second part of a large order is dispatched in 3 days after the initial one.

Q: Will you be offering other products in the future?
A: If you need a product which is not mentioned at our site, you can let us know of the product you are interested in and we will try our best to add it to our list as soon as possible.

Q: What happens when I submit my order?
A: Your order is dispatched through our order system to a licensed physician who will review the information you have submitted and approve or decline your request.

When your order is approved, the physician will then write your prescription and our ordering system will ensure that it is sent to the pharmacy where it will be filled and shipped.

Q: What credit cards do you accept?
A: We accept Visa, MasterCard, AmEx cards.

Q: When will my credit card be charged?
A: Your credit card will be charged as soon as your order is processed and accepted by our billing department.

Q: What is your privacy policy?
A: We are fully dedicated to your privacy and security. Please refer to the current privacy policy in the terms & conditions section of our order page.

Rest assured that our online order system makes use of the latest Security encryption technology to ensure that your credit card information is submitted safely and with the highest level of protection. All of our computer systems undergo regular security checks to ensure that our ordering system is properly protected.

Q: What is your cancellation policy?
A: You may cancel your order before the order has shipped or been approved by the doctor. If the order has already been shipped or approved we cannot cancel your order. Please refer to the current cancellation policy in the terms & conditions section of our order page for more information.

Q: Do you have any age restriction?
A: Unfortunately, we do not sell the goods to persons, who 18 years old and younger.

Q: How do you ship orders?
A: We offer you two types of delivery - Airmail (US Postal Service for USA customers) and Courier Delivery. The usual Airmail's waiting period lasts 2-3 weeks (the package may be also delivered earlier). The EMS Courier Delivery's waiting period lasts 14-21 business days. Unfortunately, the Courier Delivery can take a little longer because of delay at customs. That's why we can't guarantee, that you will receive it in 7-14 business days.

Q: Do you ship Internationally?
A: Yes, we ship Internationally at this time.

Q: What if my order is delayed at customs?
A: In case your order is delayed at customs, they inform you of that. They ask the recipient to come and give them a permission to open the parcel. At this point it is examined and given to you. If you have any problems with getting your order, please let us know and we will try to resolve the problem.

Q: What am I to do if the package is damaged when I receive it or if it is missing?
A: In this case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment. See our our policies section.